求编英文对话!求根据这个编一段3分钟的英文对话“B两个月钱买的一个真皮包坏了,想要退货,而客服助理想要换新的给他”
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求编英文对话!
求根据这个编一段3分钟的英文对话“B两个月钱买的一个真皮包坏了,想要退货,而客服助理想要换新的给他”
求根据这个编一段3分钟的英文对话“B两个月钱买的一个真皮包坏了,想要退货,而客服助理想要换新的给他”
![求编英文对话!求根据这个编一段3分钟的英文对话“B两个月钱买的一个真皮包坏了,想要退货,而客服助理想要换新的给他”](/uploads/image/z/321575-23-5.jpg?t=%E6%B1%82%E7%BC%96%E8%8B%B1%E6%96%87%E5%AF%B9%E8%AF%9D%21%E6%B1%82%E6%A0%B9%E6%8D%AE%E8%BF%99%E4%B8%AA%E7%BC%96%E4%B8%80%E6%AE%B53%E5%88%86%E9%92%9F%E7%9A%84%E8%8B%B1%E6%96%87%E5%AF%B9%E8%AF%9D%E2%80%9CB%E4%B8%A4%E4%B8%AA%E6%9C%88%E9%92%B1%E4%B9%B0%E7%9A%84%E4%B8%80%E4%B8%AA%E7%9C%9F%E7%9A%AE%E5%8C%85%E5%9D%8F%E4%BA%86%2C%E6%83%B3%E8%A6%81%E9%80%80%E8%B4%A7%2C%E8%80%8C%E5%AE%A2%E6%9C%8D%E5%8A%A9%E7%90%86%E6%83%B3%E8%A6%81%E6%8D%A2%E6%96%B0%E7%9A%84%E7%BB%99%E4%BB%96%E2%80%9D)
customer:Hi,I bought this bag here about two months ago.
manager:OK.How can I help you?
c:The handle came off yesterday.
m:We can fix it for you.
c:But,it costs me 3000 yuans and it is supposed to be well made.
m:Let me take a look.Oh,yes,this is a genuine leather bag.And,you got it on sale.
c:Right.It was 5000 yuans without discounts.
m:So,you have got a deal.
c:But,it still has warranty,doesn't it?
m:Yes,yes.That is why I offer to fix it.
c:But,I do not like to have a refurbished bag for 3000 yuans.
m:Well,I can give you a new one.
c:I do not think the new one can last for any longer.
m:You can give it a try.
c:I'd rather not.
m:What do you want us to help?
c; I want my money back.
m:Please take a look at the warranty.It says that replacement or fix only for any defects.
c:Craps.I thought your store had a good reputation for the service.But,now,I see that I have to keep this poor quality bag.
m:Do not get angry.The warranty really states that we cannot refund it.However,I will try to talk to the general manager to see if he can get you a store credit.
c:What can I do with the credit?
m:You use it for purchasing other stuff here.
c:Well,I think that it is the best choice I can get.
m:Yeah.If you agree,I will call the general manager now.
c:All right,all right.
m:I called the general manager and he said OK.Here is your store card with 3000 yuans.
c:Fine,then.
m:What else can I help you?
c:That's it.
m:Thanks for shopping at our store.
manager:OK.How can I help you?
c:The handle came off yesterday.
m:We can fix it for you.
c:But,it costs me 3000 yuans and it is supposed to be well made.
m:Let me take a look.Oh,yes,this is a genuine leather bag.And,you got it on sale.
c:Right.It was 5000 yuans without discounts.
m:So,you have got a deal.
c:But,it still has warranty,doesn't it?
m:Yes,yes.That is why I offer to fix it.
c:But,I do not like to have a refurbished bag for 3000 yuans.
m:Well,I can give you a new one.
c:I do not think the new one can last for any longer.
m:You can give it a try.
c:I'd rather not.
m:What do you want us to help?
c; I want my money back.
m:Please take a look at the warranty.It says that replacement or fix only for any defects.
c:Craps.I thought your store had a good reputation for the service.But,now,I see that I have to keep this poor quality bag.
m:Do not get angry.The warranty really states that we cannot refund it.However,I will try to talk to the general manager to see if he can get you a store credit.
c:What can I do with the credit?
m:You use it for purchasing other stuff here.
c:Well,I think that it is the best choice I can get.
m:Yeah.If you agree,I will call the general manager now.
c:All right,all right.
m:I called the general manager and he said OK.Here is your store card with 3000 yuans.
c:Fine,then.
m:What else can I help you?
c:That's it.
m:Thanks for shopping at our store.
求编英文对话!求根据这个编一段3分钟的英文对话“B两个月钱买的一个真皮包坏了,想要退货,而客服助理想要换新的给他”
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